Terms of service

OVERVIEW 

Welcome to Vera! The terms "we", "us" and "our" refer to Vera. Vera operates this store and website, including all related information, content, functionality, tools, products and services, in order to provide you, as a customer, with a curated shopping experience (the "Services"). Vera is Powered by Shopify, which enables us to provide you with the Services. The terms and conditions below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [https://verajourney.co/policies/privacy-policy]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT 

By accepting these Terms of Service, you confirm that you have reached the age of majority in your state or region of residence and have given us your consent for any minor dependents to use the Services on devices you own, purchase or manage. To use the Services, including accessing or browsing our online store or purchasing any product or service we offer, you may be required to provide certain information such as your email address and billing, payment and shipping details. You represent and warrant that all information provided in our store is accurate, current and complete and that you have all necessary rights to provide such information. You are solely responsible for maintaining the security of your account credentials and for all activities conducted on your account. You may not transfer, sell, assign or license your account to any third party.

SECTION 2 - OUR PRODUCTS 

We have made every effort to accurately represent our products and services in our online store. However, please be aware that colors or appearance of products may differ from how they appear on screen due to the type of device used to access the store and its settings and configurations. We do not guarantee that the appearance or quality of any product or service purchased will meet your expectations or match what is represented or displayed in our online store. All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any product offered to any person, geographic area or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS 

When you place an order, you are making an offer to purchase. Vera reserves the right to accept or refuse the order for any reason, at its sole discretion. The order is not accepted until Vera confirms its acceptance. Payment must be received and processed before the order is accepted. Please review your order carefully before submitting it, as Vera may not be able to accommodate cancellation requests after the order has been accepted. In the event that an order is not accepted, modified or cancelled, we will attempt to notify you by contacting you at the email address, billing address and/or phone number provided at the time of the order. Purchases are subject to return or exchange solely in accordance with our Refund Policy [https://verajourney.co/policies/refund-policy]. You represent and warrant that purchases are intended for personal or domestic use and not for commercial resale or export.

SECTION 4 - PRICING AND BILLING 

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is submitted and will be stated in the order confirmation email. Unless expressly stated otherwise, published prices include shipping costs. Customs duties or import costs may apply depending on your country of residence and are the responsibility of the customer. Prices published in our online store may differ from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect prices and that are governed by separate terms and conditions from these Terms. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will prevail. You agree to provide current, complete and accurate purchase, payment and account information for all purchases made in our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary. You represent and warrant that (i) the credit card information provided is truthful, correct and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred will be honored by the credit card issuing company and (iv) amounts charged will be paid at the published prices, including any applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY 

We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures or events beyond our control. Once products are transferred to the carrier, ownership and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY 

Our Services, including all trademarks, brands, text, display elements, images, graphics, product reviews, videos and audio, as well as their design, selection and arrangement, are owned by Vera, its affiliates or its licensors and are protected by Italian and European laws on patents, copyright and other intellectual property rights. These Terms permit use of the Services for personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store or transmit any material on the Services without our prior written consent. Except as expressly provided in these Terms, nothing herein grants or should be construed as granting any license or other rights in relation to patents, trademarks, copyrights or other intellectual property rights of Vera, Shopify or third parties. Unauthorized use of the Services may constitute a violation of Italian and European intellectual property laws. All rights not expressly granted in these Terms are reserved by Vera. The names, logos, product and service names, designs and slogans of Vera are trademarks of Vera or its affiliates or licensors. You may not use such trademarks without the prior written consent of Vera. The name, logo, product and service names, designs and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are trademarks of their respective owners.

SECTION 7 - OPTIONAL TOOLS 

You may be provided with access to customer tools offered by third parties as part of the Services, which we do not monitor and over which we have no control or influence. You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve the terms and conditions on which such tools are provided by the relevant third-party providers. We may also offer new features through the Services in the future (including the release of new tools and resources). Such new features will also be considered part of the Services and will be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS 

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any integrated third-party functionality). We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites you choose to access. If you decide to leave the Services to access such third-party materials or sites, you do so at your own risk. We are not responsible for any harm or damage related to accessing third-party websites or the purchase or use of products, services, resources or content on third-party websites. Please carefully review the policies and practices of third parties and make sure you understand them before entering into any transaction. Claims, requests, concerns or questions regarding third-party products and services should be directed to the third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY 

Vera is powered by Shopify and this enables us to provide you with the Services. However, all sales and purchases made in our store are made directly with Vera. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Vera, including any damages, injuries or losses arising from products and services purchased. You hereby expressly release Shopify and its affiliates from any claims, damages and liabilities arising from or relating to your purchases and transactions with Vera.

SECTION 10 - PRIVACY POLICY 

All personal data we collect through the Services is subject to our Privacy Policy, available here [https://verajourney.co/policies/privacy-policy], and certain personal data may be subject to the provisions of Shopify's Privacy Policy, available here. By using the Services, you confirm that you have read this privacy policy. As the Services are hosted by Shopify, Shopify collects and processes personal information relating to your access and use of the Services in order to provide and improve the Services. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties who may be located in a different country from where you reside, in order to provide you with the services. Please see our Privacy Policy [LINK] for more details on how we, Shopify and our partners use your personal data.

SECTION 11 - FEEDBACK 

If you submit, upload, post, email or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium and for any purpose, including commercial use. We may exercise the rights arising from such license to manage, provide, evaluate, improve, refine and promote the Services and to fulfill our obligations and exercise our rights under the Terms of Service. You further represent and warrant that: (i) you own or have all necessary rights over all Feedback; (ii) you have disclosed any compensation or incentive received in connection with submitting the Feedback; and (iii) your Feedback will comply with these Terms. We are not and will not be under any obligation to (1) keep your Feedback confidential; (2) pay compensation for your Feedback; or (3) respond to your Feedback. We may, without any obligation to do so, monitor, edit or remove feedback that, in our sole discretion, we determine to be unlawful, offensive, threatening, defamatory, libelous, pornographic, obscene or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service. You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality rights or other personal or proprietary rights. You also agree that your Feedback will not include defamatory or otherwise unlawful, tortious or obscene content, nor contain computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone else or otherwise mislead us, or mislead third parties, as to the origin of any Feedback. You are solely responsible for any Feedback you provide and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS 

Occasionally information on the Services or within the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, product shipping costs, transit times and availability. If such information is not accurate, we reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders at any time and without notice (including after your order has been submitted).

SECTION 13 - PROHIBITED USES 

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or harmful purpose; (b) to violate any international, federal, provincial, state or local regulations, rules, laws or ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate against any of our employees or any other person; (e) to submit false or misleading information; (f) to upload, knowingly receive, download, use or re-use any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any advertising or promotional material, including junk mail, chain letters, spam or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services or that, in our discretion, may harm Vera, Shopify or users of the Services, or expose them to liability. You also agree not to: (a) upload or transmit viruses or any other type of malicious code; (b) reproduce, duplicate, copy, extract, sell, resell or exploit any part of the Services; (c) collect or track the personal data of others; (d) spam, phish, pharm or pretext on the Services; (e) use bots, spiders, scraping tools, automated data collection and extraction tools, devices or automated processes, artificial intelligence tools or automated or manual means to access the Services; or (f) interfere with, circumvent or evade any security or authorization features or other measures we have taken to restrict access to the Services. We reserve the right to suspend, disable or terminate your account at any time, without notice, if we determine that any part of these Terms has been violated.

SECTION 14 - AGENTS 

14.1 This section (Agent Terms) applies if you use, permit, enable or cause an Agent to access, use or interact with the Services. "Agent" means any software or service that performs autonomous or semi-autonomous actions on behalf of or at the direction of any person or entity and that may be run on behalf of or through a person's device, without direct supervision. 14.2 No Agent may access, use or interact with the Services unless at all times it identifies itself and operates in strict compliance with the requirements in section 14.4 below. Furthermore, no Agent may access, use or interact with the Services if we have requested that the Agent refrain from accessing, using or interacting with any service. 14.3 We may establish limits, including through technical measures, on the manner and conditions under which an Agent may access, use and interact with the Services. 14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request originates from an Agent and state the Agent's name by including the following in the request's user-agent string: "Agent/[agent name]"; (ii) not conceal or obscure the fact that any access, use or interaction originates from an Agent, for example (a) by mimicking human behavior and interaction patterns, or (b) by completing or circumventing CAPTCHAs or measures intended to distinguish computer from human use; (iii) respond truthfully to any questions or prompts intended to determine whether interactions originate from a human or a computer; (iv) not circumvent or otherwise avoid any measures intended to block, limit, modify or control whether and how Agents access, use or interact with the Services.

SECTION 15 - TERMINATION 

We may terminate this agreement or your access to the Services (or any part thereof), at our sole discretion, at any time and without notice, and you will remain responsible for all amounts owed up to and including the date of termination. In the event of termination, the following sections will continue to apply: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provision that by its nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES 

The information presented on or through the Services is made available for general informational purposes only. We do not warrant the accuracy, completeness or usefulness of this information. Any reliance placed on such information is strictly at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or any other visitor to the Services or by anyone who may be informed of any of their contents. EXCEPT AS EXPRESSLY STATED BY VERA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" FOR YOUR USE, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY 

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VERA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR ANY SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PURCHASED USING THE SERVICES, OR FROM ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 - INDEMNIFICATION 

You agree to indemnify, defend and hold harmless Vera, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any loss, damage, liability or claim, including reasonable legal fees, made by any third party or arising from (1) your breach of these Terms of Service or the documents incorporated herein by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services. We will notify you of any indemnifiable claim, provided that failure to provide timely notice will not relieve you of your obligations unless you suffer material prejudice. We may control the defense and resolution of such claim at your expense, including the choice of counsel, but will not settle any claim that imposes non-monetary obligations without your consent, which shall not be unreasonably withheld. You will cooperate in the defense of indemnified claims, including by providing relevant documentation.

SECTION 19 - SEVERABILITY 

If any provision of these Terms of Service is found to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service; such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT 

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect of the Services constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT 

You may not delegate, transfer or assign this Agreement or any of the rights or obligations under these Terms without our prior written consent, and any attempt to do so will be null and void. We may transfer, assign or delegate these Terms and our rights and obligations without your consent or notice.

SECTION 22 - GOVERNING LAW 

These Terms of Service and any separate agreements through which we provide the Services shall be governed by and construed in accordance with Italian and European Union applicable laws. You and Vera consent to the jurisdiction of the Italian courts.

SECTION 23 - HEADINGS 

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms of Service.

SECTION 24 - CHANGES TO TERMS OF SERVICE 

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will take effect on the date indicated in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 - CONTACT INFORMATION 

Questions about the Terms of Service should be sent to vera.brand.co@gmail.com. Here is our contact information: Vera vera.brand.co@gmail.com Via Barberia 24, Bologna, 40123, Italy